PRIVACY
STATEMENT | MANA

LAST UPDATED: 01/02/2023

Privacy Statement | MANA

This privacy statement was last updated on Feb. 2, 2023.

This is the privacy statement of the website www.join-mana.com and the mobile application (hereafter: app) of MANA, a trade name of Human Energy Factory B.V. (hereafter: MANA). Because you use our website and/or application, we process your personal data. Your privacy is very important to MANA. We therefore comply with the General Data Protection Regulation (AVG).

Our Privacy Statement In Brief

When processing personal data, we adhere to privacy laws. This means that we:

  • Clearly define our purposes before we process your personal data, through this privacy notice.
  • Storing as little personal data as possible and only the data needed for our purposes.
  • Explicitly asking permission for processing your personal data, should consent be required.
  • Take necessary security measures to protect your personal data. We also impose these obligations on parties who process personal data for us.
  • Respecting your rights, such as the right to inspect, correct or delete your personal data processed with us.

For What Purposes Do We Use Your Personal Data?

By using our website and/or app, we obtain various personal data from you. For each purpose is indicated which data we obtain from you, for what purpose we process these data and how long they are stored. If you have questions or want to know exactly what we keep from you, please contact MANA. The contact details are at the bottom of this privacy statement. 

Registration For Participation

On our website you can register yourself if you want to start using our app. Registering on the website is necessary to use our app and thus our services, therefore the processing is necessary for the performance of the agreement.

For this purpose, we process the following personal data: 

  • Name
  • Email address
  • Birth date
  • Gender

We keep your personal data for up to two years after enrollment. 

Creating an Account

You can create an account in the app once you are chosen to participate. Registering and creating the account is necessary to use app and thus our services, therefore the processing is necessary for the performance of the agreement. 

For this purpose, we process the following personal data:

  • Name
  • Email address
  • Date of birth
  • Gender
  • Length 
  • Weight
  • Photo

We keep your personal data for as long as you use our service or for up to two years after inactivity. After two years of inactivity, we assume that you no longer use our service. We keep some data longer if we are legally obliged to do so, for example because of the tax retention obligation of 7 years. 

Contact

When you fill in the online contact form, send an e-mail message, contact us by telephone or contact us in any other way, you accept our offer to get in touch with us. This processing is therefore necessary for the performance of the agreement. 

For this purpose, we process the following personal data: 

  • Name 
  • Email address
  • Any personal data you enter yourself as the content of a message

We will keep your data for as long as necessary for this contact or for up to two years after we last had contact with you, because we want to make sure we have handled your question or complaint properly. 

Commercial Messaging

MANA sends you commercial communications, in the form of digital newsletters. Through the website you can sign up for our commercial communications. If we approach you as an existing customer with offers on our own and similar products and/or services, we do so based on legitimate interest. If you are not an existing customer, or if the commercial communication does not concern our own and similar products and/or services, we will only send it with your permission. 

For this purpose, we process the following personal data:

  • Name 
  • Contact information (e-mail address and phone number)

We will keep your personal data until you unsubscribe from commercial communications again. You can unsubscribe from these communications at any time. Each newsletter contains an unsubscribe link.  

When Can We Share Your Personal Data With Third Parties?

MANA shares your data with third parties only when permitted by current legislation. We may provide your personal data to third parties because:

  • we have engaged them to process certain data;
  • necessary to perform the agreement with you;
  • you consent to this; 
  • we have a legitimate interest in doing so;
  • we are required to do so by law (for example, if the police demand it in the case of suspected crime).

The parties that process personal data on our or your behalf are: 

  • IT suppliers and service providers
  • Hosting Party
  • Mail order companies
  • Payment service providers
  • Marketing Companies

In order to provide those services, MANA may provide your personal data to parties based outside the European Economic Area (EEA). MANA will only do so if there is an adequate level of protection for the processing of personal data. 

Security Of Your Personal Data

MANA takes appropriate technical and organizational measures with respect to the processing of personal data to be performed, against loss or against any form of unlawful processing (such as unauthorized access, deterioration, alteration or disclosure of the personal data).

Social Media Buttons 

On our website we use social media buttons, which redirect you to the social media platforms. This gives you the option to follow us and share content within the network. You will also see advertisements on your social media page. The buttons work because of pieces of code that come from the social media networks. If you want to know what the social media platforms do with your personal data, please read the relevant privacy statement: 

What Privacy Rights Do You Have?

If you have any questions or want to know what personal data we hold about you, you can always contact us using the contact information below.

You have the following rights: 

  • Right of inspection: you have the right to see the personal data we process about you.  
  • Right of rectification: You have the right to correct or supplement the personal data we process about you if it is inaccurate or incomplete.  
  • Right to object: you can object to the processing of your personal data and to direct marketing.  
  • Right of removal: you can request us to delete your personal data. 
  • Right to withdraw your consent: if you have given us consent to process personal data, you can withdraw this consent at any time. 
  • Right to data portability: if it is technically possible, you have the right to have the personal data we process about you transferred to a third party.  
  • Right to restriction of processing: in some cases, you can request us to restrict (temporarily or otherwise) the processing of your personal data. 

With your request, we may ask you to identify yourself. We request information for this purpose to ensure that you are the correct person to whom the personal data belongs.

In principle, we will comply with your request within one month. However, this period may be extended by two months for reasons related to specific privacy rights or the complexity of the request. If we extend this deadline, we will notify you in a timely manner.

If you wish to exercise any of your rights you can make that known via [E-MAILADRES].  

Changes To This Privacy Statement

When our services change, we naturally need to update our privacy statement as well. Therefore, please check this privacy statement regularly for the most current information.

Complaint Filing

If you feel we are not helping you properly with questions about your privacy, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.

Contact details

For questions about our privacy statement or inquiries regarding your rights, please feel free to contact us using the information below:

Human Energy Factory B.V. t.h.o.d.n. MANA

Parallel Road East 21

5555 XA Valkenswaard

E-mail address: [E-MAILADRES]

Phone number: [PHONE NUMBER]

Chamber of Commerce number: 80944396

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